Frequently asked
Will using Hideads get my ad account banned?
Used correctly, Hideads is built to protect your accounts, not risk them. Real buyers reach your offer while bots and low-quality traffic are shown a compliant safe page. You stay responsible for keeping your offer and safe page within each platform's policies — Hideads gives you the routing, safe-page, and traffic-quality tools to do that consistently.
What do I need to start? Is there any install or code?
No install and no code. Paste a money URL, pick a niche, and your cloak link is live in about ten seconds. It works with any website and any ad platform — there is no SDK, plugin, or server to set up. All you need is an email and a destination URL.
Do I need to bring my own domain?
No. Hideads ships with a pool of clean apex domains you can use immediately from managed cloak subdomains. If you want stricter brand control, you can connect your own apex domain at any time.
How many clicks do I get? Is there a click limit?
Every plan includes unlimited clicks, the free trial too — there are no impression, redirect, or click quotas to track. You pick a plan by how many active trackers you run, not by traffic volume, so a viral campaign never triggers a limit.
How do I choose a plan?
Plans are sized by the number of active trackers, not by clicks. The ladder is a 7-day free trial with 1 tracker, then Lite 5, Starter 25, Pro 100, and Scale 250 active trackers. AI safe pages scale roughly 5x the tracker count each month: Lite 25, Starter 125, Pro 500, and Scale 1250. Every plan, the free trial too, includes unlimited clicks.
How do conversions work?
Hideads supports Facebook CAPI, TikTok Events, and Google conversions via postback. Wire them in the tracker Conversion tab once your campaign is running so routing and reporting stay tied to real conversions. The generic HTTP postback also covers most CRM webhook shapes.
What happens to bot and low-quality traffic?
Each tracker gets its own safe page from the pool. Traffic that fails traffic-quality signals is routed to the safe page instead of your money URL — bots and low-quality traffic see a genuine landing page, real buyers reach your offer.
Can agencies manage multiple customers?
Yes. Owner, partner, and customer roles are separated end-to-end. Partners get a white-label portal, customers get a scoped report view, and operators stay focused on routing and ops.
Can I control routing from Telegram?
Yes. A per-customer Telegram bot supports /add to create trackers, /search to find by name or money URL, /stats for a 24-hour summary, and bulk delete with a confirmation flow. Alerts (safe-page failures, subscription events) also route through Telegram.
Can I switch plans?
Yes, anytime. Upgrades are immediate. Downgrades take effect at the end of your current billing period. We pro-rate everything.
How does billing work and what payment methods do you support?
Plans are prepaid for 6 or 12 months — pay for 12 months and get 2 months free. 12-month pricing is Lite $15/mo ($180), Starter $40/mo ($480), Pro $100/mo ($1,200), and Scale $190/mo ($2,280); 6 months costs Lite $108, Starter $288, Pro $720, and Scale $1,368. The 7-day free trial costs nothing. Payment is crypto only, via Cryptomus (BTC, USDT, and other coins) with automatic wallet top-up when an invoice is paid.
Is there a cheap tier to start with?
Lite at $15/mo billed yearly ($180 for 12 months, 2 months free) is the entry paid tier — or $18/mo for 6 months ($108). It comes with 5 active trackers, unlimited clicks, and 25 AI safe pages per month. It is built for testing your first offers, then upgrading to Starter, Pro, or Scale as you add trackers. Every upgrade is pro-rated, so the value you have already paid carries forward.
What if I want to cancel or export data?
Cancel anytime from the billing page — no phone call required. You can export your conversions to CSV from the Clicks page whenever you need them. Retention: raw clicks 14 days for bot verdicts and 60 days for human verdicts; aggregated stats retained longer.